Benefit handling counselling

Feel free to reach out to us for information and support regarding the application and payment process of supplementary and preventive social assistance, as well as the funeral grant.

We are here to assist you with inquiries about applying for income support provided by the city and its associated payments.

Our services are available over the phone in both Finnish and Swedish.

Benefit handling counselling

Supplementary and preventive social assistance and death grants.

Call us

Benefit handling counselling in Finnish

Open Mon-Fri 09-12
Call charge: toll free

Benefit handling counselling in Swedish

The Swedish-language helpline works as a call-back service.

Open Mon-Fri 09-12
Call charge: toll free

Visit us

Exceptions in services

Benefit handling counsellings telephone service will be exceptionally closed in autumn 2025 as follows:

- 21.10.2025 from 9 to 10.30
- 7.11.2025 all day
- 18.11.2025 from 9 to 10.30
- 16.12.2025 from 9 to 10.30