You can contact us for advice on issues such as rent payments, applying for housing, or other housing-related challenges. We recommend addressing any concerns as early as possible, before they develop into more serious problems.
Our counselling service is available via chat on Mon-Fri 9.00-15.00 in Finnish and English. You will find the chat in the bottom right corner of the page. Please do not share any personal data in the chat, such as your name, address or other identifying information.
We also provide housing counselling by appointment at our service points in Haaga, Herttoniemi, Kalasatama and Malmi for all residents. At our Maunula service point, we offer housing counselling to homeless people who need advice but have no need for other social work services. In addition, housing counselling is available by appointment to tenants of the City's non-subsidised rental apartments and Auroranlinna apartments.