Earwax protects the ear, but too much build-up can impair your hearing and cause you to hear a hum. Cleaning with a hair pin or cotton bud can make the situation worse.
If self-care does not help, the condition of the ear is unclear, or you are going for a hearing aid check-up, we will examine and, if necessary, flush the ear at the health station.
Try to remove the wax plug yourself if
- your ear is not inflamed and there is no hole in the eardrum
- your only symptoms are hearing loss or a hum
- your ear is not sore and there is no discharge.
The wax plug can usually be removed with wax-softening ear drops from a pharmacy. Use them in the ear as instructed for a couple of days. The ear canal can be rinsed with lukewarm water, using a syringe or a irrigation pump bought at a pharmacy.
Contacting the health station
Contact your health station if
- self-treatment does not help
- the blockage is accompanied by ear pain, dizziness or ear discharge.
You can contact us via Maisa or by phone.
Contact your team by sending a message in the Maisa service. We will reply to your message within two working days.
Go to Maisa(Link leads to external service)
Logging in to Maisa requires strong identification (online bank credentials, mobile certificate, electronic ID card). People over the age of 10 can use Maisa with their own credentials.
Please note! You can act on behalf of your child in Maisa. You can also act on behalf of an adult relative if the relative has authorised you to do so. Read more about acting on behalf of your child or relative at health stations
Every health station has its own telephone number, which you can find on the health station’s website.
Telephone service hours:
- Mon–Thu 8.00–16.00
- Fri and the day before national holidays 8.00–15.00
If the telephone service is congested, submit a callback request. We will aim to call you back within the same day. If you submit your callback request in the afternoon, the call may be postponed to the next day. We may call you back Mon–Sun between 8.00 and 16.00.
Please note! You can act on behalf of your child by phone. You can also act on behalf of an adult relative if you have been authorised to do so in writing. Read more about acting on behalf of your child or relative at health stations
